The "Mess ups!" of International Marketing

Just last year, a CMO Global Marketing Readiness Study gave us insight into the challenges in marketing American brands abroad.  CMOs (Chief Marketing Officers) identified the following key challenges in international marketing.

  • Disruptive Technologies
  • Globally Connected Consumers
  • Localization
  • Multi-Channel Misses
  • Organizational Structures


Hits and misses in international marketing are inevitable and undoubtedly a source of significant frustration. However, today we'll make like of this challenging issue by giving you a snap shot of a few misses and lessons learned in marketing our well known products and services away from home. Enjoy!


International Marketing Errors
Coors put its slogan, "Turn it loose," into Spanish, where it was read as "Suffer from diarrhea." 

Clairol introduced the "Mist Stick," a curling iron, into German only to find out that "mist" is slang for manure. Not too many people had use for the "manure stick". 

Scandinavian vacuum manufacturer Electrolux used the following in an American campaign: Nothing sucks like an Electrolux. 

The American slogan for Salem cigarettes, "Salem-Feeling Free", was translated into the Japanese market as "When smoking Salem, you will feel so refreshed that your mind seems to be free and empty." 

When Gerber started selling baby food in Africa, they used the same packaging as in the US, with the beautiful baby on the label. Later they learned that in Africa, companies routinely put pictures on the label of what's inside, since most people can't read English. 

An American T-shirt maker in Miami printed shirts for the Spanish market which promoted the Pope's visit. Instead of "I saw the Pope" (el Papa), the shirts read "I saw the potato" (la papa).

In Italy, a campaign for Schweppes Tonic Water translated the name into "Schweppes Toilet Water."

Pepsi's "Come alive with the Pepsi Generation" translated into "Pepsi brings your ancestors back from the grave," in Chinese. 

When Parker Pen marketed a ballpoint pen in Mexico, its ads were supposed to say "It won't leak in your pocket and embarrass you." However, the company mistakenly thought the spanish word "embarazar" meant embarrass. Instead the ads said that "It wont leak in your pocket and make you pregnant."

The name Coca-Cola in China was first rendered as Ke-kou-ke-la. Unfortunately, the Coke company did not discover until after thousands of signs had been printed that the phrase means "bite the wax tadpole" or "female horse stuffed with wax" depending on the dialect. Coke then researched 40,000 Chinese characters and found a close phonetic equivalent, "ko-kou-ko-le," which can be loosely translated as "happiness in the mouth."

Also in Chinese, the Kentucky Fried Chicken slogan "finger-lickin' good" came out as "eat your fingers off."

When General Motors introduced the Chevy Nova in South America, it was apparently unaware that "no va" means "it won't go." After the company figured out why it wasn't selling any cars, it renamed the car in its Spanish markets to the Caribe.

Colgate introduced a toothpaste in France called Cue, the name of a notorious porno magazine. (Courtesy Aha! Jokes.com)

Introducing . . . VMPG Research

You may have noticed an interesting addition to Votre Mot’s offering you.  Our Research division was born this year but is fueled by educated and experienced research professionals. Most SME’s assume the benefits of consumer based and marketplace research to benefit the Fortune 500s, Fortune 1000s, - everyone but themselves.  

This year we’re working to change this mindset primarily because – it’s not true! From picking the brains of customers and employees, to gaining insight from loyal customers to consumers that have yet to patronize your business/organizational offering, a little research can go a long way for your efforts to plan or define ‘who’ and what you are all about.




Most exciting is that you play an important role in making this happen. VMPG will begin conducting open research. Stay tuned for chance to “make your opinion count” and possibly when great prizes – all for your ever so valuable opinion. 

Small changes, big impact


One of our current projects involves revamping the menu of a family owned restaurant. Revamping and rebranding can be a challenging process. It is one that demands strategy, planning, and preparation for the unknown and unanticipated
When working with our clients, context is important.  We want our clients to understand, connect with, and feel comfortable embodying any insight or strategy put forth by a VM Professional. 
* courtesy mandaconnection.org
Take Wendys for example. Last fall we began to notice that something was . .  well . . . maybe a little different about Wendy. They didn’t just seek to change the menu, they understood that their rebrand had to touch every aspect of their revered restaurant chain Building asthetics to customer service, the taste of their food to their present ad campaign.
* courtesy underconsideration.com
Did you know the brand has had almost 50 different slogans since 1970 – they certainly have no fear of change! Revamping all of these components are designed to paint a picture to us - the consumer - on how the chain plans to service us today and beyond.

 
Here are a few not so familiar changes we can expect from this familiar brand:
* courtesy burgerbusiness.com
 
  • Remodeled stores to include digital menu board (how awesome!), fireplaces, and WiFi Access
  • Mobile Nutrition smart phone app
  • New Employee Uniforms

We certainly wish them success but we’re even more excited to support our client in revamping their menu and branding their business.  Stay Empowered ~

Be a part of the VMPG community. Get our updates direct to your inbox. Sign up above now!

Finally, It's here

We'd like to formally introduce you to the VM Brand Pro, TM. Yes, you have seen mentions of this new 'coming soon' addition on our main site for some time now.  What is this supposed to be? How is this supposed to help your clients? All great questions - we've hopefully answered.

Please Note: Don't be intimidated by the word Brand! We know that many of you feel that your offering if far from that.  However, we like to view our unique offering as its own brand.

Why do Brands stick with us for generations?
Why do Brands see consistent revenue and progress??
Why do Brands simply surpass 'those others' ???

There is a reason (we know those secrets)!  Let the VM Brand Pro, TM support your offering. Take a look below and learn a little more about this valuable tool. Start, by getting yours today.